Privacy Policy

Montfort is a limited company based in London, England. We run this website (montfort.io) and its subdomains. We also use third party services to publish work, keep in touch with people and understand how we can do those things better.

Many of those services collect some data about people who are interested in Montfort, download our resources or work with us. Here you can find out what those services are, how we use them and how we store the information they collect.

If you’ve got any questions, or want to know more about data we might have collected about you, email ben@montfort.io.

Montfort’s privacy policy was inspired by the work of Projects by IF.

This page was published on 15th February 2018. It will be next reviewed and updated on 15th February 2019.

 

Principles

At Montfort, we take our approach to data very seriously, so we’ve set some guiding principles that all of our work follows:

Minimising the data we collect and record – We ask for as little information as possible. It reduces the risk of exposing sensitive data, and means people have more control over what they share with us.

Being clear about data use – We’re up front about what we’ll do with information: how we store it, who’ll have access to it and when we’ll delete it. If we won’t use it, we don’t keep it.

Making decisions as a team – No single person has all the answers. We talk about decisions we’re making about using data. Ideally, we write a blog post about it: public discussion is essential.

Storing data securely – No one should be able to access our data without permission, either by accident or design.

Keeping personally identifiable information confidential – Outside of the team working on a project, the information we share about people is a high-level synthesis.

Holding people to account – Someone should always be responsible for decisions made about our use of data. This person must be able to explain every decision made about the way a project’s data has been gathered, used and managed.

 

Services powering Montfort websites

We track visitors to Montfort’s website using Google Analytics, which logs a visitor’s activity on our website: we then use this to work out how we can improve the site. We store the data collected indefinitely, so we can see how use of our website changes over time. You can read more about the information Google Analytics collects on their website here and read their privacy policy here.

We run our website on servers owned by A Small Orange. You can read their privacy policy here.

We host videos using YouTube, because its infrastructure is better suited to delivering video content than our own. Using YouTube also allows us to edit to content of a video without breaking copies embedded on other websites. You can read YouTube’s privacy policy here.

 

Newsletters

We maintain our ‘Montfort Moments’ mailing lists using a service called Mailchimp. Besides storing subscribers’ email addresses, Mailchimp tracks whether an email has been opened, clicked on, bounced from a recipient or been marked as spam. We’ll keep this information indefinitely, unless a recipient unsubscribes from a mailing list.

We do monthly audits to make sure information about unsubscribed email addresses is deleted, however some of this data may be stored in backups. We’re currently changing how we store this information so that it is processed during our monthly audits.

You can read Mailchimp’s privacy policy here.

 

Our social media accounts

Montfort use several social media accounts to share our work and the things we publish. At the moment, this includes;

We occasionally use the analytics tools provided by these platforms to understand how we can use them better.